Money Back Guarantee Policy

At SARENTHIS, we are committed to providing our customers with high-quality products and exceptional service. We stand by our products and offer a comprehensive Money Back Guarantee to ensure your satisfaction.

Eligibility

Our Money Back Guarantee is applicable to purchases made directly through the SARENTHIS website. To be eligible for a refund, customers must initiate the return process within 30 days of the purchase date.

Return Process

1. Contact our customer service team at [email protected] to receive a Return Merchandise Authorization (RMA) number.
2. Ensure that the product is in its original packaging and condition. Include any accessories or documentation that was originally provided.
3. Ship the product back to us at the address provided in your RMA email. Customers are responsible for return shipping costs.

Refund Conditions

Upon receipt and inspection of the returned item, SARENTHIS will process your refund. Refunds will be issued to the original payment method within 10 business days. Please note, any shipping fees incurred on the original order are non-refundable.

Exclusions

Certain items, such as personalized products or items marked as final sale, are exempt from our Money Back Guarantee. For more information about exclusions, please review our terms of sale.

Contact Us

If you have any questions or need further assistance, please reach out to our support team at [email protected] or call us at (800) 555-0199.

Thank you for choosing SARENTHIS. We appreciate your business and are dedicated to ensuring you have an exceptional experience with us.